Shipping Policy
WELCOME TO DYLAN LUXUR!
The following is information for you to understand the order-receiving process, delivery, shipping costs, and related issues of the Shipping Policy at Dylan Luxur.
Business day: Monday to Saturday
Estimated delivery time based on customer locations:
+ Handling times:
All orders are processed within 1-3 business days.
If there is a significant delay in shipping, we will contact you by email or phone. We will update this section if your processing time exceeds 3 business days.
Shipping from Warehouse: 721 Claremore Drive, West Palm Beach, Florida 33401, United States
+ Transit times:
- US: 5-8 business days
- Rest of the World: 12-25 business days
An order is missing a product or has a change of delivery address. We will process it within 1-3 working days.
Shipping Cost:
| Local | Shipment cost/ Order |
| US | $3.95 |
| Rest of World | $14.95 |
You can order as many items as you want and will never pay more than a fixed rate for shipping.
About late delivery:
Most of the orders are shipped on time. In some rare cases, your order may be delayed for the following reasons:
- Possible Reasons for Delaying Incorrect Address
- Missing number of apartments, buildings, floors, or units
- Extreme weather conditions
- International customs clearance
If there are any delays than expected, please notify us via email: support@dylanluxur.com
We will solve it within 1-3 business days.
How to track your order?
After the order has been shipped, the tracking number will be sent to you by email.
For questions about shipping terms and conditions, please email us at: support@dylanluxur.com